Insurance and safe use

A$20M public liability and A$20M product liability cover.

Exo Motion Pty Ltd carries A$20 million public liability insurance and A$20 million product liability insurance. Cover is subject to policy terms, exclusions and declared activities.

A$20M

Public liability

Public liability relates to covered third-party injury or property-damage claims connected with insured activities. The policy wording and circumstances determine whether a claim is covered.

A$20M

Product liability

Product liability relates to covered claims involving products supplied by Exo Motion. It does not replace correct fitting, instructions, maintenance or individual suitability checks.

Important limitation: insurance is not a promise that every person, incident or activity is covered, and it is not personal accident or health insurance for the customer. Current policy evidence can be requested for an appropriate provider or purchaser review.

Before purchase and fitting

During ownership

Follow the directions for use, charging and care supplied with the unit. Inspect the equipment as instructed and stop use if it is damaged, uncomfortable or appears unsafe. Contact Exo Motion about faults or support needs rather than continuing with a suspected fault.

The purchase includes a 12-month written warranty in addition to applicable Australian Consumer Law rights. Insurance, warranty and consumer guarantees are different protections; none is a guarantee of a clinical outcome.

Questions before buying?

Request product information, fitting guidance or insurance documentation relevant to your proposed use.

Contact Exo Motion | Safety guidance | Professional information