Senior exoskeleton, free home visit and AT-HM questions.

Possibly, but not automatically. An eligible Support at Home participant must have an assessed need, and the provider or assessor decides whether the purchase is an approved support. Exo Motion can supply product details, fitting notes and a quotation for review.

AT-HM means Assistive Technology and Home Modifications. It is a needs-assessed scheme within Support at Home. Start with the Exo Motion pathway self-check, then confirm the official process with your provider or My Aged Care.

If funding is not approved, a suitable customer can consider private purchase at A$2,499 plus A$80 delivery, A$2,579 total for one unit. Start with a free eligible Sydney consultation, home visit, fitting and guided trial before deciding. There is no purchase obligation. Any funded purchase requires written provider approval.

Funding is organised into needs-based tiers. The product price alone does not determine the tier or approval. The participant's assessment, support plan, evidence and provider decision control the outcome and any contribution.

Provider or allied-health review is strongly recommended where falls risk, rehabilitation, health conditions or formal funding are involved. Exo Motion provides product orientation and fitting support but does not replace clinical assessment.

Yes. Eligible Sydney home visits include a free consultation, personal fitting, a guided trial and training. A family member or carer can attend. Contact us to confirm your address, suitability and appointment availability.

Follow the directions for use and avoid unsafe conditions. Ask Exo Motion about suitable environments and care of the device during fitting. A home demonstration can be arranged indoors.

Suitability, comfort and safe fitting are checked before a purchase decision. Users must be able to walk independently and follow guidance. Do not proceed with a device that cannot be fitted safely; discuss alternatives with your clinician.

Yes. Start with a free eligible Sydney home visit, including consultation, personal fitting, a short guided trial and training. A family member, carer or clinician can attend. There is no purchase obligation.

Yes. Adult children and families can arrange a free home visit for a suitable parent or older family member. The unit price is A$2,499 plus A$80 delivery, A$2,579 total for one unit. Fitting, training and a 12-month written warranty are included.

Current supplier documentation records the underlying powered lower-limb device as included in the Australian Register of Therapeutic Goods as a Class I medical device. ARTG inclusion is not TGA conformity-assessment certification, proof of a clinical result or automatic funding approval.

Purchase includes a 12-month warranty subject to written terms. This is in addition to rights and remedies that may apply under the Australian Consumer Law.

No. Exo Motion Pro is not a substitute for prescribed mobility aids, therapy, clinical care or medical advice. It is a wearable walking assistance device for suitable users after fitting, comfort and safety review.

No. Exo Motion supplies wearable walking-assistance equipment with fitting and training support. We do not replace medical care, therapy or clinical assessment. A clinician or provider should review suitability where health conditions, falls risk or funding requirements are involved.

Exo Motion carries A$20 million public liability insurance and A$20 million product liability insurance for insured activities, subject to policy terms, exclusions and operating conditions.

Initial delivery is A$80, paid by the customer. One A$2,499 unit with delivery totals A$2,579. Delivery is within three business days after order confirmation. We confirm the address and arrangements before payment. A free eligible Sydney home demonstration is separate from purchase delivery.

Contact Exo Motion within seven days of receiving the unit for return instructions. Change-of-mind returns require the unit to be unused and in its original packaging. Customers arrange and pay return postage. These conditions do not limit Australian Consumer Law rights for faulty products.

We visit customers by appointment and do not have a customer-facing shop or walk-in location. Eligible Sydney metropolitan customers can arrange a free home demonstration, subject to suitability and appointment availability.