What do you want to keep doing?
Let your parent choose the goal. Their motivation and comfort matter more than the family's enthusiasm for the technology.
Look at the experience, then ask what suits your parent.
Customer footage can show how a device is worn in an everyday setting. It cannot establish that another person will have the same result. Keep the focus on your parent's current walking ability, comfort, support needs and advice from their own clinician.
Start with the person
Choose a meaningful activity, not a promise.
Families often contact Exo Motion after noticing that an older parent still wants to walk but is doing less because longer distances, gentle slopes, suitable stairs or fatigue have made outings feel harder. The concern is understandable. The useful next step is not to assume that a wearable robot will solve every mobility problem. It is to identify one or two activities that matter and assess the product carefully.
Exo Motion Pro is a lightweight hip-assist wearable robot. It is worn around the waist and legs and provides powered assistance while a suitable user walks. It is designed for selected people who can already walk independently. It does not lift a person from a chair, provide full body-weight support or replace a prescribed walker, wheelchair, physiotherapy, medical care or supervision.
A practical goal might be walking through the local shopping centre with family, returning to part of a usual park route, spending more time in the garden or approaching suitable stairs with appropriate support. The same device will not feel the same for every person, and individual results vary. That is why Exo Motion offers a free consultation and Sydney home visit before families make a purchase decision.
FreeSydney consultation, home visit, fitting and guided training
A$2,499Purchase price, including fitting and training
ARTGClass I medical device inclusion under current supplier documentation
A useful first conversation
Six questions to ask Mum or Dad.
Can you walk independently now?
The product assists an existing walking pattern. It is not intended for someone who needs full physical support to stand or walk.
Where would you use it?
Think about surfaces, slopes, stairs, crowds, weather, transport and whether another person will be nearby during early use.
What support do you already use?
Do not remove a prescribed aid without professional advice. Record when and why a stick, walker, rail or wheelchair is currently used.
Are there recent safety concerns?
Recent falls, dizziness, pain, weakness, skin concerns or a change in health should be discussed with the treating team before a trial.
Would a home visit feel comfortable?
A familiar environment and family attendance can make it easier to assess fit, instructions and everyday relevance without sales pressure.
The questions behind the search
Mum struggles with stairs. Dad cannot walk as far.
Begin with the change you have noticed, not a product name. A walking difficulty can have different causes; a wearable device is not a diagnosis or a substitute for professional advice.
Helping an older parent with stairs
Talk with your parent about the actual difficulty: lifting a foot, discomfort, balance, fatigue or concern about falling. Keep the handrail and prescribed supports in use. Discuss the staircase, lighting, surfaces and supervision with the treating professional or OT before trying a different device.
In Bert's stairs-at-home video, the handrail remains part of the activity. The clip gives your family questions to ask; it does not show that another person can safely manage the same task, prevent falls or stop using an aid.
When a parent cannot walk as far anymore
Note which familiar activity has become harder, where rests are needed and whether the change is recent. Bring those observations to the person's clinician. Do not assume a shorter walking distance is simply ageing or that powered assistance will resolve the cause.
Bert's community walk and the incline session show individual examples, not measured endurance gains. A useful demonstration asks about comfort and a meaningful activity, not whether the person can reproduce a video.
Healthdirect describes balance changes, weakness, pain and home hazards among factors that can affect older people's safety. Seek professional advice about new or worsening walking problems; do not begin a staircase trial to test them. Read Healthdirect's guidance for older people and falls.
Free Sydney home visit
What happens during the free home visit.
Tell us about Mum or Dad
Share the intended user's walking goals, height, weight, location and any support concerns. Please do not send sensitive medical records through the web form.
Confirm the free visit
Exo Motion confirms the Sydney service area, basic suitability, appointment time and who will attend. There is no payment or purchase obligation for the visit.
Complete fitting and training
We adjust the belt and leg straps, explain the controls and confirm comfort before assisted walking begins.
Begin with short natural steps
The user starts on a suitable controlled surface. Family or carers can observe how the person responds and whether extra supervision is needed.
Discuss practical usefulness
We review fit, comfort, intended activities, charging, support and what the product does not replace. Individual experiences vary.
Choose the next step
Consider private purchase or AT-HM documentation for provider review. You do not need to decide during the fitting.
Book the free home visit.
Free consultation, eligible Sydney home visit, fitting and training, subject to suitability and appointment availability.
A familiar walk, shown in context
Bert, aged 90, is shown on a community walk with Exo Motion. His clips were shared with consent. During this filmed session he walks without relying on his cane; this is not advice for another person to stop using an aid.
If a parent has stopped going for walks, ask what changed and which outing they would value. A short clip does not tell you the cause of fatigue, the assistance another person needs or whether an exoskeleton is appropriate.
Read Bert's story and the limits of the evidence, then share the relevant questions with the treating professional. See the stairs-at-home clip without assuming the same activity is safe for your parent.
What to observe
A trial is most useful when you take notes.
Fit and comfort
Does the belt remain positioned correctly? Are the leg straps comfortable? Is there rubbing, pressure or interference with clothing?
Understanding
Can the user remember the start, stop and basic operating guidance? Would a family member or carer need to help with fitting?
Walking experience
Does the assistance feel natural after a short familiarisation period? What does the user notice on flat ground, gentle slopes or suitable stairs?
Meaningful activity
Does the product help with the specific activity the person values, rather than only feeling interesting during a brief demonstration?
Supervision
What level of oversight is sensible during setup and use? Can that support be provided consistently at home or in the community?
Practical ownership
Can the household manage charging, fitting, storage and support calls? Is the benefit sufficient for the purchase price or funding process?
Stop the trial if the user experiences pain, dizziness, loss of balance, distress, unsafe fit or an unexpected change. Seek appropriate professional advice where needed.
Understanding the role
Exo Motion is not the same as a traditional mobility aid.
| Option | Primary role | Important distinction |
|---|---|---|
| Walking stick or hiking pole | Hand-held contact and support. | Exo Motion is worn at the hips and legs and provides powered assistance; it does not provide a hand-held balance point. |
| Walker or rollator | Broader external support, often with brakes or a seat. | Exo Motion does not replace prescribed stability support and should not be treated as equivalent. |
| Wheelchair or mobility scooter | Seated mobility when walking is limited or not appropriate. | Exo Motion is for a person who can already walk independently and wants to keep walking. |
| Physiotherapy or rehabilitation | Clinical assessment, treatment and goal-directed therapy. | Exo Motion is a product, not a treatment program or substitute for clinical care. |
| Exo Motion Pro | Wearable powered hip assistance during walking. | Suitability, fit, user understanding and the real-world goal must be assessed individually. |
After the free visit
Three possible next steps.
1. Direct purchase
The price is A$2,499.
2. AT-HM coordination
Give Exo Motion written consent and the details of Mum or Dad's care manager or Support at Home provider. We can contact them, send the quote and supporting product documents, answer questions and follow up. Funding and any contribution still depend on individual assessment and approval.
3. Existing NDIS plan
If your parent is an NDIS participant, discuss disability-related equipment funding with their AT advisor and plan team. Age or difficulty walking does not by itself establish eligibility. Do not transfer aged-care AT-HM item 12 02 into an NDIS claim.
Less administration for your family: with written consent, Exo Motion can liaise directly with the nominated care manager or provider and coordinate all supplier-side paperwork and follow-up. Mum, Dad or their representative may still need to share information, attend an assessment and sign provider forms.
Warranty: purchase includes a 12-month warranty subject to written terms. This is in addition to rights and remedies that may apply under the Australian Consumer Law.
When professional input matters
Bring the treating team into the decision when needed.
A family can enquire about a product demonstration, but some decisions should not be made from a web page alone. Ask an occupational therapist, physiotherapist, GP or relevant treating professional for guidance if there is a history of falls, rehabilitation after hospital, progressive neurological or musculoskeletal conditions, significant balance difficulty, pain, cognitive change or uncertainty about existing mobility aids.
Exo Motion works with allied-health and aged-care professionals by providing product information, trial support, fitting notes and quotations. Infinity Allied Healthcare Chatswood is part of our allied-health partner network for suitability discussions and referrals. Clinical assessment and treatment decisions remain independent.
Family FAQ
Questions adult children ask before booking.
What if my elderly parent is struggling with stairs or walking shorter distances?
Discuss the change with their treating professional before buying a device. Keep prescribed aids and handrails in use. A demonstration may help assess fit for a suitable independent walker, but it cannot diagnose the cause or guarantee safer stairs or longer walks.
Could Exo Motion help my parent walk again?
Exo Motion Pro does not restore lost walking ability. It is intended for selected adults who can already walk independently and want powered assistance during walking. A free guided home visit can help your family assess fit, comfort and practical usefulness.
Who is not suited to the product?
The product is not suitable for someone who cannot walk independently, is over 190 cm, is outside 40 kg to 150 kg, cannot follow fitting guidance or needs full body-weight support. Health, balance or falls concerns should be discussed with an appropriate professional.
Does it replace a walking stick, walker or wheelchair?
No. Do not stop using a prescribed mobility aid based on marketing or a short trial. A clinician should decide whether any existing aid changes. Exo Motion has a different role: it provides wearable hip assistance while a suitable person walks.
What happens during the free Sydney home visit?
Exo Motion discusses basic suitability, brings the unit to an eligible Sydney home, completes personal fitting and guides a short trial and training session. The visit is free and there is no purchase obligation.
Can AT-HM or Support at Home help with purchase?
Possibly, after individual assessment and provider approval. With written consent, Exo Motion can contact the nominated care manager or Support at Home provider, coordinate product information, trial notes and the quotation, and follow up. The provider controls assessment, ordering and any government submission; Exo Motion does not approve funding or guarantee that the product will be free or fully funded.
What if AT-HM funding is not approved?
If funding is not approved, a suitable customer can consider private purchase at A$2,499. Start with a free eligible Sydney consultation, home visit, fitting and guided trial before deciding. There is no purchase obligation. Any funded purchase requires written provider approval.
How much does Exo Motion Pro cost?
Exo Motion Pro costs A$2,499 plus A$80 delivery, A$2,579 total for one unit. Personal fitting, training and a 12-month written warranty are included, in addition to applicable Australian Consumer Law rights.
Help with the cost and the paperwork
You do not need to understand the technology before asking who can help with assessment, equipment questions or provider documents.
Who pays for equipment?
Questions about private payment, assessed funding and what the family may need to contribute.
Prepare a supplier quote
Product details, consent, fitting notes and ordering questions for the care manager or OT.
Check the equipment list
Understand the category discussion without assuming that a particular product is approved.
Once you have discussed the person's needs with their clinician, the Australian exoskeleton buyer guide can help you compare fitting, purchase costs and support arrangements.